Last Updated: 9th February 2025
At ThinkClean WA, we value your privacy and are committed to protecting any personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, services, and communications.
1. Information We Collect
We may collect personal and non-personal information when you:
- Contact us via phone, email, or our website contact form.
- Request a quote or book a cleaning service.
- Subscribe to our newsletter or marketing communications.
- Interact with our website through cookies or analytics tools.
Types of data we collect:
- Personal Information: Name, email address, phone number, business name, and address.
- Service-Related Information: Details about the requested cleaning services.
- Payment Information: Payment details for processing transactions (handled securely through third-party providers).
- Website Usage Data: IP address, browser type, and interactions with our website.
2. How We Use Your Information
We use the information collected to:
- Provide, manage, and improve our cleaning services.
- Respond to inquiries and provide quotes.
- Process payments and invoices.
- Send service updates, promotions, and newsletters (only if you opt-in).
- Improve our website experience using analytics.
- Comply with legal and regulatory requirements.
3. Sharing Your Information
We do not sell, rent, or trade your personal data. However, we may share your information in the following cases:
- Service Providers: With third-party payment processors or IT service providers for business operations.
- Legal Obligations: If required by law, such as responding to legal processes or enforcing our policies.
4. Data Security
We implement appropriate security measures to protect your data from unauthorised access, disclosure, or misuse. However, no method of transmission over the internet is completely secure, and we encourage you to take precautions when sharing personal information online.
5. Your Rights & Choices
You have the right to:
- Request access to the personal data we hold about you.
- Request correction or deletion of your information.
- Opt-out of marketing communications at any time.
- Disable cookies through your browser settings.
To exercise any of these rights, please contact us at:
📧 info@thinkcleanwa.com.au
📞 0481 064 096
6. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to improve user experience and analyse website traffic. You can adjust your browser settings to refuse cookies, but this may affect website functionality.
7. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the last updated date at the top. We encourage you to review this policy regularly to stay informed.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please reach out to us:
📧 info@thinkcleanwa.com.au
📞 0481 064 096
🌐 www.thinkcleanwa.com.au