Frequently Asked Questions
General Questions
1. What services does ThinkClean WA offer?
ThinkClean WA provides a wide range of professional cleaning services, including:
✅ Commercial Cleaning – Offices, retail stores, medical facilities, and more.
✅ Pressure Cleaning – Driveways, pathways, brick walls, fences, and building exteriors.
✅ Solar Panel Cleaning – Maximising energy efficiency by removing dirt and debris.
✅ Carpet Cleaning – Deep steam cleaning for stain and odour removal.
✅ Tile & Grout Cleaning – Restoring tiled surfaces and removing grime.
✅ Window Cleaning – Streak-free, spotless results for commercial properties.
✅ Graffiti Removal – Safe, eco-friendly removal of unwanted markings.
✅ Post-Construction Cleaning – Removing dust and debris from building projects.
2. Do you offer one-time cleaning or only scheduled services?
We offer both one-time deep cleans and regular scheduled cleaning services, depending on your needs.
3. What areas do you service?
We provide cleaning services across Perth and surrounding areas. If you’re unsure whether we cover your location, contact us at 0415 144 020.
4. Are your cleaning products safe and eco-friendly?
Yes! We use environmentally friendly cleaning solutions that are safe for people, pets, and the planet while still being tough on dirt and grime.
5. Do you offer emergency or last-minute cleaning services?
Yes, we understand that urgent cleaning situations arise. Contact us as soon as possible, and we’ll do our best to accommodate your request.
Commercial Cleaning FAQs
6. What types of commercial spaces do you clean?
We clean offices, retail stores, warehouses, medical centres, restaurants, and more. If you have a specific business type, let us know, and we’ll tailor our services accordingly.
7. Can I customise a cleaning plan for my business?
Absolutely! We offer flexible cleaning schedules—whether you need daily, weekly, or fortnightly cleaning, we can create a plan that suits your business.
8. Do you provide after-hours or weekend cleaning?
Yes, we offer after-hours and weekend cleaning to minimise disruption to your business operations.
9. Are your cleaners insured and trained?
Yes, our professional cleaners are fully trained, insured, and experienced, ensuring high-quality service and peace of mind.
Pressure Cleaning FAQs
10. What surfaces can you pressure clean?
We offer professional pressure cleaning for:
✅ Driveways & Pathways – Removing stains, tyre marks, and dirt build-up.
✅ Building Exteriors & Brick Walls – Restoring surfaces to their original appearance.
✅ Fences & Retaining Walls – Removing mould and discolouration.
✅ Decks & Outdoor Areas – Eliminating algae and grime.
✅ Car Parks – Keeping your commercial parking spaces clean and safe.
11. Will pressure cleaning damage my surfaces?
No, we carefully adjust the pressure levels to ensure effective cleaning without causing damage to delicate surfaces like sandstone, painted walls, or tiles.
Solar Panel Cleaning FAQs
12. Why is solar panel cleaning important?
Dirt, dust, and bird droppings can block sunlight and reduce energy output. Regular cleaning ensures your panels generate maximum efficiency and performance.
13. How often should solar panels be cleaned?
For best results, we recommend cleaning solar panels at least once or twice a year, depending on environmental conditions.
14. Do you use harsh chemicals to clean solar panels?
No, we use gentle, eco-friendly cleaning solutions and deionised water to avoid damaging your panels or leaving streaks.
Carpet & Tile Cleaning FAQs
15. How often should commercial carpets be cleaned?
For high-traffic areas, we recommend deep cleaning every 3 to 6 months to maintain hygiene and prolong carpet life.
16. Can you remove tough stains and odours from carpets?
Yes, we use specialised stain-removal treatments for common spills, including coffee, wine, and pet stains.
17. How long does it take for carpets to dry after cleaning?
Our quick-dry technology ensures carpets are dry within a few hours, minimising downtime.
18. Do you clean grout as well?
Yes! Our tile and grout cleaning removes deep-set grime, mould, and discolouration, leaving tiled surfaces looking brand new.
Window Cleaning FAQs
19. Do you clean high-rise or large commercial windows?
Yes, we provide professional window cleaning for low-rise and commercial buildings, ensuring streak-free, spotless results.
20. How often should commercial windows be cleaned?
For offices and storefronts, we recommend monthly or quarterly cleaning to maintain a professional appearance.
Graffiti Removal FAQs
21. Can you remove graffiti from any surface?
We specialise in safe and effective graffiti removal from brick, concrete, glass, metal, and painted surfaces.
22. How soon can graffiti be removed?
The sooner graffiti is removed, the better. Contact us immediately, and we’ll schedule a fast removal service.
Post-Construction Cleaning FAQs
23. What does post-construction cleaning include?
Our service covers dust and debris removal, window cleaning, pressure cleaning, and floor polishing, ensuring your site is move-in ready.
24. Do you clean newly built offices and commercial spaces?
Yes! We work with builders, contractors, and businesses to provide thorough cleaning after construction or renovations.
Booking & Payment FAQs
25. How do I book a cleaning service?
You can book a service by:
📞 Calling us at 0415 144 020
📧 Emailing info@thinkcleanwa.com.au
🌐 Filling out our online contact form at www.thinkcleanwa.com.au
26. How do you determine pricing?
Our prices are based on the size of the area, level of cleaning required, and frequency of service. We provide free, no-obligation quotes.
27. What payment methods do you accept?
We accept bank transfers, credit cards, and invoices for business clients.
28. Do you offer discounts for regular cleaning services?
Yes, we provide discounted rates for scheduled services. Contact us for a customised cleaning plan.
Still Have Questions?
If you have any other questions, feel free to contact us for more information!
📞 0415 144 020
📧 info@thinkcleanwa.com.au
🌐 www.thinkcleanwa.com.au